---
title: "9. Dentists: Support Essentials"
description: In this lesson, you’ll learn essential troubleshooting and support tips to ensure a smooth Diagnocat experience.
---

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2. [Discover Diagnocat 1.0's Learning Hub](https://kb.diagnocat.eu/discover-diagnocat-1-0s-learning-hub?hsLang=en)
3. [Dentists](https://kb.diagnocat.eu/discover-diagnocat-1-0s-learning-hub?hsLang=en#dentists)

# 9. Dentists: Support Essentials

## In this lesson, you’ll learn essential troubleshooting and support tips to ensure a smooth Diagnocat experience.

**Key Points:**

1. **Basic Troubleshooting**: 
     - Refresh the page using the reload button on the top left corner of your screen.
     - Ensure you have a stable internet connection.
2. **Accessing Support**: 
     - Click the ‘Support’ button to send a message detailing your issue.
     - Our support team can provide virtual assistance by logging into your system remotely.
3. **Support Bubble**: 
     - The support bubble is movable, allowing you to drag it anywhere on the screen for convenience.
4. **Additional Support Options**: 
     - Reach out to our customer support team via email at [cs@diagnocat.com](mailto:cs@diagnocat.com) for further assistance.

By the end of this lesson, you’ll be equipped with the knowledge to troubleshoot common issues and access support when needed.

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    - [Clinic Managers](https://kb.diagnocat.eu/discover-diagnocat-1-0s-learning-hub?hsLang=en#clinic-managers)
    - [Clinic Administrators](https://kb.diagnocat.eu/discover-diagnocat-1-0s-learning-hub?hsLang=en#clinic-administrators)
    - [Dentists](https://kb.diagnocat.eu/discover-diagnocat-1-0s-learning-hub?hsLang=en#dentists)
    - [Dental Hygienists](https://kb.diagnocat.eu/discover-diagnocat-1-0s-learning-hub?hsLang=en#dental-hygienists)
    - [Dental Assistants](https://kb.diagnocat.eu/discover-diagnocat-1-0s-learning-hub?hsLang=en#dental-assistants)
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