---
title: 7. Support Essentials
description: This guide outlines essential troubleshooting steps and support options to ensure a smooth and uninterrupted experience while using Diagnocat. Diagnocat...
---

[Skip to content](https://kb.diagnocat.eu/support-essentials#main-content)

English

Show submenu for translations

[![diagnocat-logo-header-nb-7](https://kb.diagnocat.eu/hubfs/Knowledge%20Base%20Import/Pict/diagnocat-logo-header-nb-7.svg)](https://kb.diagnocat.eu/?hsLang=en)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- [Go to diagnocat.com](https://diagnocat.com/)

[Go to diagnocat.com](https://diagnocat.com/)

 Hello. How can we help you?

- There are no suggestions because the search field is empty.

1. [Knowledge Base](https://kb.diagnocat.eu/?hsLang=en)
2. [USA FDA-Cleared Learning Hub](https://kb.diagnocat.eu/usa-fda-cleared-learning-hub?hsLang=en)

# 7. Support Essentials

## This guide outlines essential troubleshooting steps and support options to ensure a smooth and uninterrupted experience while using Diagnocat. Diagnocat combines advanced AI technology with responsive human support to help you resolve issues quickly and continue your clinical work with confidence.

<iframe data-hsv-src="https://play-eu1.hubspotvideo.com/v/148247336/id/396482396407" referrerpolicy="origin" sandbox="allow-forms allow-scripts allow-same-origin allow-popups" allow="autoplay; fullscreen;" style="position: absolute !important; width: 100% !important; height: 100% !important; left: 0; top: 0; border: 0 none; pointer-events: initial" title="HubSpot Video" loading="lazy" data-hsv-id="396482396407" data-hsv-style="" data-hsv-width="1920" data-hsv-height="1080" data-hsv-autoplay="false" data-hsv-loop="false" data-hsv-muted="false" data-hsv-hidden-controls="false" data-hsv-full-width="false"></iframe>

 

Click here to download the detailed PDF instructions.

 

- [Discover Diagnocat 1.0's Learning Hub](https://kb.diagnocat.eu/discover-diagnocat-1-0s-learning-hub?hsLang=en#main-content)

    - [Clinic Managers](https://kb.diagnocat.eu/discover-diagnocat-1-0s-learning-hub?hsLang=en#clinic-managers)
    - [Clinic Administrators](https://kb.diagnocat.eu/discover-diagnocat-1-0s-learning-hub?hsLang=en#clinic-administrators)
    - [Dentists](https://kb.diagnocat.eu/discover-diagnocat-1-0s-learning-hub?hsLang=en#dentists)
    - [Dental Hygienists](https://kb.diagnocat.eu/discover-diagnocat-1-0s-learning-hub?hsLang=en#dental-hygienists)
    - [Dental Assistants](https://kb.diagnocat.eu/discover-diagnocat-1-0s-learning-hub?hsLang=en#dental-assistants)
    - [Partners](https://kb.diagnocat.eu/discover-diagnocat-1-0s-learning-hub?hsLang=en#partners)
- [Americas - Discover Diagnocat Learning Hub](https://kb.diagnocat.eu/americas-discover-diagnocat-learning-hub?hsLang=en#main-content)

    - [Partners](https://kb.diagnocat.eu/americas-discover-diagnocat-learning-hub?hsLang=en#partners)
- [Europe - Discover Diagnocat Learning Hub](https://kb.diagnocat.eu/europe-discover-diagnocat-learning-hub?hsLang=en)
- [Releases](https://kb.diagnocat.eu/releases?hsLang=en)
- [USA FDA-Cleared Learning Hub](https://kb.diagnocat.eu/usa-fda-cleared-learning-hub?hsLang=en)
- [General questions](https://kb.diagnocat.eu/general-questions?hsLang=en)
- [Technical questions](https://kb.diagnocat.eu/technical-questions?hsLang=en)
- [GLOBAL](https://kb.diagnocat.eu/global?hsLang=en)

[![diagnocat-logo-footer-nb-72-cropped](https://kb.diagnocat.eu/hubfs/Knowledge%20Base%20Import/Pict/diagnocat-logo-footer-nb-72-cropped.svg "diagnocat-logo-footer-nb-72-cropped")](https://kb.diagnocat.eu/?hsLang=en)

[Go to diagnocat.com](https://diagnocat.com/eu/)

```json
{
  "@context" : "https://schema.org",
  "@type" : "VideoObject",
  "contentUrl" : "https://148247336.fs1.hubspotusercontent-eu1.net/hubfs/148247336/video_assets/396465514707/inherited/web_optimized.mp4",
  "dateModified" : "2026-04-28T14:06:48.870Z",
  "duration" : "PT1M34S",
  "height" : 1080,
  "name" : "FDA-7 Support Essentials",
  "thumbnailUrl" : "https://148247336.fs1.hubspotusercontent-eu1.net/hubfs/148247336/FDA-7%20Support%20Essentials.mov/medium.jpg",
  "uploadDate" : "2026-04-25T13:11:04.900Z",
  "width" : 1920
}
```